La Balloonerie

Privacy Policy

Effective Date: 6 January 2026

  1. Introduction: La Balloonerie (“we,” “us,” or “our”) operates the website www.laballoonarie.ca. We are committed to protecting the privacy and security of your personal information in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
  2. Information We Collect: We collect information that identifies you as an individual.
    • Voluntary Information: When you fill out our “Get a Quote” form, we collect your name, email, phone number, event location, and any photos you upload.
    • Automated Information: Like most websites, we may collect technical data such as your IP address, browser type, and how you interact with our site via cookies (see Section 7).
  3. Why We Collect This Information: We collect and use your personal information only for the following purposes:
    • To provide requested price quotes and artistic consultations.
    • To fulfill service contracts and coordinate event installations.
    • To comply with legal and tax obligations in the Province of Quebec.
    • With your explicit consent, to occasionally send marketing updates or photos of your event on our social media.
  4. Consent and Withdrawal: By using our form, you consent to the collection of the data requested. You have the right to withdraw your consent at any time. To withdraw consent or request that your data be deleted, please contact our Privacy Officer (see Section 9).
  5. Disclosure of Information: We do not sell or trade your data. We only share your information with trusted third-party service providers (such as our website host or email service) strictly to operate our business. Some of these providers may store data on servers located outside of Quebec or Canada.
  6. Data Retention and Security: We retain personal information only as long as necessary for the purposes for which it was collected (e.g., until your event is completed and tax records are finalized). We employ physical, electronic, and administrative security measures to protect your data against unauthorized access or theft.
  7. Cookies and Tracking: Our website uses cookies to improve your browsing experience. You can choose to disable cookies in your browser settings, though some parts of our site may not function perfectly as a result.
  8. Access and Rectification Rights: Under Quebec law, you have the right to:
    • Confirm whether we hold personal information about you.
    • Request a copy of that information.
    • Request that we correct any inaccurate or incomplete data.
  9. Privacy Officer: In accordance with Law 25, we have appointed a Privacy Officer responsible for overseeing our privacy practices:
    • Name: Jeslyn Deomampo
    • Title: Privacy Officer / Owner
    • Email: info@laballoonerie.ca